These Terms of Sale regulate the supply and sale of products to the consumer via the website www.1895bylavazza.com (hereinafter the “Website”) owned by Luigi Lavazza S.p.A. and are formulated and have been drawn up and provided in compliance with the previsions of Italian Legislative Decree No. 2016 of September 6, 2005 (the so-called “Consumer Code”) and all other laws applicable to e-commerce.
1. CONTRACT PARTIES – COMMERCIAL POLICY
The parties of the contract are:
- Luigi Lavazza S.p.A. (“Lavazza”), with registered office in Turin, Via Bologna 32, Turin Chamber of Commerce Company Register, Tax identification number and VAT number 00470550013;
- The “Customer” or “Consumer”: the final consumer, or any natural person who makes a purchase through the Website for purposes other than any commercial, entrepreneurial or professional activity in which he/she may be engaged;
Lavazza sells its products on the Website and conducts e-commerce business exclusively for its end-users who are “final consumers” as defined above. In view of this commercial policy, we therefore reserve the right not to process any orders from persons other than the Consumer. If you are not a Consumer, we therefore invite you to refrain from completing any sales transactions on the Website.
Lavazza sells its products through the Website only and exclusively in Italy. Any purchase requests for a delivery address outside of Italy cannot be accepted and fulfilled by Lavazza.
The language available to conclude the contract with Lavazza is Italian.
These Terms of Sale do not regulate the provision of services or the sale of products by entities other than Lavazza that may be present on the Website through links, banners or other hyperlinks. Before submitting any orders and purchasing products and services from entities other than Lavazza, we advise you to check their conditions of sale, because Lavazza is not responsible for the provision of services by such entities or the conclusion of e-commerce transactions between Website users and third parties.
2. APPLICATION OF AND CHANGES TO THE TERMS OF SALE
Lavazza reserves the right to change these Terms of Sale and the other documents listed above, evidencing such changes within the Website. Please check the Website regularly to see if any updates or changes have been made. Each change will be effective after its publication in the Website.
The Terms of Sale applicable to a purchase will always be those in force when the order is made.
3. PRODUCT FEATURES AND PRICES
On the Website, Lavazza exclusively sells products with proprietary and/or licensed trademarks or in any case with the authorisation of their respective owners. Lavazza does not sell used or irregular products or products of a quality inferior to the corresponding standard offered on the market.
The essential features of the products are presented on the Website within each product sheet. However, the images and colours of the products offered for sale on the Website may change and/or not be exactly the same as the real ones due to the Internet browser and monitor used.
The products are offered for sale at the price shown on the Website when the Purchase Order is made (see below). Product prices may be subject to changes and variations. We invite you to check the final sale price before submitting the order form confirming the purchase.
The prices shown on the Website must be understood to be inclusive of VAT and, except as expressly indicated, do not include any additional costs for shipping and delivery which, where applicable, are however made known to the Customer through special instructions on the Website and specifically brought to attention during the purchase process.
4. CONCLUSION OF THE CONTRACT
To purchase one or more products on the Website, the Customer must complete, and submit electronically to Lavazza, the respective order form (hereinafter “Purchase Order”) following the instructions provided during the purchase process. All phases of the purchase procedure are clearly described in the pages of the Website and via the related texts and graphics.
The Purchase Order, displayed in its entirety immediately before the conclusion of the contract and in any case before any payment is made, contains a summary of information about the essential characteristics of each product ordered, the price (including all applicable taxes or fees) and any applicable shipping costs and/or charges.
By submitting the Purchase Order electronically, the Customer unconditionally accepts and undertakes to observe these Terms of Sale with regard to their purchase with Lavazza. If you do not accept some of the terms listed in the Terms of Sale, please do not submit any Purchase Order.
Following receipt of the Purchase Order, Lavazza will verify the availability of the product ordered and, once availability has been verified, will send the Customer a confirmation of receipt by e-mail containing these Terms of Sale, including the provisions relating to the right of withdrawal, and therefore all the information already contained in the summary of the commercial and contractual conditions that were displayed before the Purchase Order was sent.
The contract of sale is deemed to have been concluded and completed when Lavazza, using electronic means, sends the Customer the confirmation of receipt of the completed and submitted Customer Purchase Order, after verification of the correctness of the data supplied and submitted.
The Purchase Order will be stored in our database for the period of time required for to complete the order and in any case not beyond the terms of the law.
Lavazza reserves the right to not process Purchase Orders that are incomplete or incorrect or not consistent with the commercial policy referred to in paragraph 1 of these Terms of Sale or where any of the products ordered are not available. In these cases, we will inform you that the contract has not been concluded and that Lavazza did not process the Purchase Order, specifying the reasons.
In particular, if the products shown on the Website are no longer available or sold at the time of your access to the Website, or at the time of submitting the order form, Lavazza will promptly inform you of the possible unavailability of the Products. In such cases the contract will not be completed and, if already concluded for any reason, will be automatically cancelled and no amount will be charged.
Any contractual or non-contractual liability is expressly excluded for direct or indirect damages to persons and/or property caused by the failure to accept an order for the above reasons.