YOU MIGHT BE WONDERING…
Standard delivery time is 3-5 days. Orders placed before 14:00 will be shipped the same day.
Orders can be paid by credit cards belonging to the Visa, MasterCard and American Express payment systems or by PayPal.
To make any changes or cancel an order, please contact the Customer Service Centre.
Track your order in your Personal Area.
You can view your order confirmation in the email that was sent to you or access your orders in your Personal Area.
It is not possible to issue an invoice after the process has been completed and the corresponding purchase order has been sent.
YOU MIGHT BE WONDERING…
To visit Factory 1895, you need to purchase a ticket through the dedicated portal. Tickets are not available for purchase at the venue itself. To book your experiential journey inside Factory 1895, click on “Info and Bookings”. For group visits, write directly to info@1895bylavazza.com.
Factory 1895 is located at Via S. Daniele 16, Settimo Torinese. The venue can be reached by car, with a car park available for visitors.
As we want our visitors to enjoy the best possible experience, Factory 1895 is open only on days when roasting takes place. Click on “Info and Bookings” to find out when the next available date will be.
The entire visit lasts around 1.5 hours.
You will journey into very heart of the 1895 experience. You will discover the origins of the 1895 creations, hear the stories of our Coffeliers, learn the secrets of the 1895 aroma wheel and have the chance to visit the innovative roasting lab. Finally, you will be able to taste our specialty coffees in the spectacular Coffee Cave.
It is not possible to take photographs or videos in the production and roasting area, in accordance with privacy laws. However, photographs may be taken in all other areas.
YOU MIGHT BE WONDERING…
With the Premium Subscription, you can alter the products included in your order using the settings in your Personal Area. With a Club 1895 Subscription, on the other hand, products are chosen directly by our Coffeliers, in order to offer you the ideal selection based on the season and the latest innovations in the 1895 world.
Orders will be delivered to your home every 4 weeks.
You can change the quantity of coffee you receive at any time, by choosing between the 250g, 500g and 1kg options in the Personal Area.
Yes, you can. For more details, we recommend that you contact the Customer Service Centre.
Orders will be delivered to your home every 4 weeks.
An 1895 subscription entitles you to a 20-minute conversation with a Coffelier every month: he or she will be your guide to the creations included in your subscription and will be able to satisfy any questions you may have about the world of specialty coffee.
Your Personal Area provides you with an overview: there, you will find all the information and tools you need to manage your subscription.
No, this purchase is not obligatory. However, the Esprò 1895 package is the ideal solution for setting up a truly professional coffee bar area at home, with all the convenience of paying in instalments through the subscription plan.